Reviews
Westminster Medical Group Reviews.
At Westminster Medical Group we understand the importance of reading patient reviews, before deciding on which provider to go ahead with. This is why we invite our patients to write their experience of our London hair transplant clinic on Yell, TrustPilot & Google. We are very grateful to those who have taken the time to share their account so far.
omar tahir2024-04-02Excellent ! Would highly recommend for a hair transplant. Dr. Sebastian is very knowledgeable and professional his guidance, advice and results are great I started seeing results within a few months honestly truly lucky to come across such a good doctor. The team is also very welcoming and kind couldn't have asked for a better experience ! Thank you guys so much :)Peter Wickenden2024-03-27I had micro pigmentation treatment with Marzena. A very thorough professional. Happy to answer any questions. Great results. No hesitation in recommending this excellent technician.Marc Costello2024-03-19Had the FUE treatment and was handled brilliantly by the team. Great organisation on the day, made the process as easy as possible. The procedure was as easy and as comfortable as it could have been. Thanks to the Westminster Medical Group!Trevor stechman2024-02-21Recently had a smp procedure at WMG In Harley street. I must say I am absolutely delighted with the results it looks so natural and real and has blended in with my natural hair perfectly, the technician Marzena was very polite and professional and from the very first visit she explained the procedure and put my mind at rest, I was very happy with the way she worked, and would certainly return if I ever needed a top upSteven Fraser2024-02-19Excellent five star service. I'd researched several clinics before finding Westminster Medical Group. They were by far the best from day 1. Professional service, caring and efficient. The communication from the initial contact and booking the consultation has been excellent. I'd highly recommend them.Mr K2024-02-09Getting a hair transplant is a big thing so I wanted to take the time and make sure I’m choosing the right place and surgeon for the job. Like most people I did contemplate Turkey etc but having looked more into it the top clinics are often conveyor belt systems processing thousands of patients, where the actual surgeon only sees you at consultation or you may be lucky to get a pencil line drawn on ur head on the day. London has many choices to filter through as well. Initially what sold Westminster Medical Group to me were the quality of the before and after pictures, and the first class reviews. Then looking into the surgeon's past works I liked the sound of Dr Ted Miln’s approach, awards, and knowledge. It was clear he not only had extensive knowledge of the science behind it all but the way in which he acknowledged part of this as an art form. Reframing the face with new hairs needs that certain touch. Then after a consultation with him i was so impressed with his ethics, like for him he's really interested in the patients psychology and reasoning behind them wishing for a procedure. Leading up to the surgery the communication with Barbara and Theresa was faultless. They made me feel fully aware of what shall happen and were always quick to respond to queries. After the surgery too, they are just as helpful and kind. They told me it would be like a spa day and it pretty much was, I was made to feel totally relaxed on the day, the receptionist was lovely. I had 3000 grafts and all though it took the whole day it flew by so fast. I was so relaxed at one point I fell asleep for some time. Dr Ted was involved throughout the procedure. The other nurses and staff were very professional and also good humoured and made me feel relaxed. So far its 6 days after and everything is healing nicely, the new hairline looks fantastic. Cant wait for month 3 and 6 etc when I’ll get to see how it really looks. This is definitely money well spent and I'm very happy I did it and got it done by a world class team. **Picture - 1 day post surgery.Steven Sales2024-01-22I’ve had two hair transplants with WMC, the first being an FUT procedures in March 2022 and the second being and FUE procedure in October 2023. I was told in 2022 that I would most likely need a second procedure because of the amount of my recession, so my expectations were managed. During the most recent procedure in October 2023, I was so very happy that I received the same high quality of service from the day I booked my initial consultation to the day of the actual procedure. I decided to opt for FUE simply for the recovery time being shorter. However, having an FUE means the procedure is a little longer. Needless to say, this didn’t negatively impact the care and professionalism I received on the day whatsoever. On the day itself, I met the surgeon again and the team that would be supporting him. The surgeon and I had a conversation about what I wanted to achieve in terms of appearance, how long the procedure was to last, when there would be lunch / comfort breaks and what to expect. The procedure itself went without any problems and I was made to feel so at ease and as comfortable as possible. I was given chocolate throughout the day to keep my sugar levels up and lunch was also provided. The operating room was large and looked so clean and tidy. Given how nervous I felt on the day, seeing the preparedness taken made me feel at ease. When the surgeon had completed the extraction of the hairs to be transplanted, the team supporting him when to work to insert the hairs once these had been assessed. The level of communication and coordination was very impressive and it really made me feel at complete ease. At the end of the procedure, I had a long conversation with the surgeon about how it went and what to expect over the coming days. I was also given a goodie bag of shampoo, conditioner, pain relief tablets, neck supporter and a hat to take home. During the days and weeks that have followed, WMG have kept in regular contact with me and always been on hand, happy to respond to an email of telephone call, which has been so very reassuring. The surgeons will always be honest and realistic with what they can extract and what can be achieved. There is no hard sale whatsoever and you are given the time to think and make an informed decision. You will receive a follow-up email to confirm what was discussed and the costs involved, which is helpful because it’s easy to forget. For me personally, I felt assured in the fact that the procedure was done in London, which is a more easier commute then going abroad, and also having the team easily available to contact if I needed them. For anyone that is considering a hair transplant I say do it, life is too short to look at reflection in the mirror you don’t like, and to avoid photographs with friends and family being you don’t like what you see.Andrew Cleall2023-10-29Highly recommended!Helena Edwards2023-10-27Great team and hopefully it will give a great result!Kevin Joseph2023-10-17This is genuinely one of the best medical groups/centres you can find! The staff and service are honestly amazing. The level of professionalism, honesty, reassurance and communication is a testament to them all!
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